Shipping policy

At ATAARA, every piece is thoughtfully prepared with care before it reaches you. We appreciate your patience as we ensure each order meets our quality standards.

Order Processing & Dispatch

• Orders are typically processed and dispatched within 10–14 business days from the date of confirmation.
• Customized, made-to-order, or altered pieces may require additional processing time.
• Customers will be notified in case of any significant delays.
• Customized and altered garments may require additional production time. Please refer to our Customization Policy for more information.

Shipping & Delivery

• We currently ship across India.
• For international shipping enquiries, please contact us at ataarainfo@gmail.com or via WhatsApp at +91 6239421829.
• Delivery timelines may vary depending on location and courier services.
• Once dispatched, tracking details will be shared via email, SMS, or WhatsApp.

 

Cash on Delivery (COD)

• Cash on Delivery is available on eligible orders.
• An advance payment of 10% of the order value is required to confirm all COD orders.
• The remaining amount is payable upon delivery.

Order Changes & Cancellations

• Once an order has been confirmed and processed, it cannot be cancelled or modified. If you need to make a change to your order, please contact us as soon as possible after placing it, and we will do our best to assist where feasible.
  

 

Important Note

While we strive to dispatch and deliver every order within the estimated timelines, delays caused by courier partners, public holidays, weather conditions, or other unforeseen circumstances may occasionally occur. Such delays are beyond ATAARA's control, but we will always do our best to keep you updated throughout the process.